Blueshift offers pre-built integrations with various cloud apps, including custom apps, enabling seamless integration into your campaigns. If you’re working with third-party REST APIs, Blueshift also supports custom apps through API calls with JSON payloads, giving you flexibility and scalability.
Click to explore cloud apps
Analytics |
CRM |
Data platforms |
Direct mails |
Helpdesk |
Instant messaging |
Integration platforms |
IVR |
Surveys |
Web push |
Cloud App messaging templates are created to allow you to use any cloud apps in your campaigns. These highly versatile templates allow personalized 1:1 messaging and predictive content. You can leverage user attributes, predictive scores, and content recommendations to craft engaging campaigns tailored to your audience.
Liquid, an industry-standard template language, to include dynamic content and personalization. This empowers you to dynamically include user and catalog attributes in your messaging, making every interaction unique and relevant. You can further enhance templates by incorporating output from a recommendation algorithm created in the Recommendation Studio, ensuring content is personalized and optimized for user engagement.
This powerful combination of pre-built integrations, customizable templates, and dynamic content ensures your campaigns are practical and efficient.
Note on using Cloud App templates
All cloud apps, including custom apps that you add, need to use Cloud App templates to send messages within campaigns. Here’s what you can do with Cloud App templates:
- Create personalized notifications: Use the Cloud App Studio to design templates that integrate seamlessly into your campaigns, delivering dynamic and personalized content to your users.
- Clone templates effortlessly: Blueshift allows you to clone existing templates and edit them to create customized versions for different use cases.
- Copy templates across accounts: If you manage multiple accounts, you can easily copy templates between accounts to maintain consistency and save time.
Please click here for detailed steps about cloning and copying templates.
This setup ensures flexibility and efficiency in managing your Cloud App templates, empowering you to deliver highly engaging campaigns.
Prerequisites
- Ensure your account is enabled to use the Cloud App channel. If it isn’t, contact your Customer Success Manager (CSM) for assistance.
- Configure the cloud app by setting up at least one Adapter to establish the connection before creating a template.
View Cloud App templates
To manage your Cloud App templates, navigate to Templates > Cloud App. Here, you can view and organize all your templates.
Quick start templates (out-of-the-box)
When you add an adapter for a pre-built Cloud App integration, one or more quick-start templates are automatically created. These templates are designed to handle tasks supported by the integration.
You can use these templates directly in your campaigns or modify them by cloning them to suit your requirements.
Create a cloud app template
- Go to Templates > Cloud App and click +TEMPLATE at the top right corner.
- Choose an app from the list of installed cloud apps that support templates.
- Click the app to proceed and create a new template.
💡 Tip: You can add a new template while editing a Cloud App by clicking +TEMPLATE.
Creative Studio for cloud apps
The Creative Studio is your central workspace for managing Cloud App templates. It contains all the tools and information needed to create or edit templates.
The tabs in the Cloud App Studio let you configure and manage your templates efficiently. Each tab serves a specific purpose to help you build effective campaigns, which include essential elements like:
- Viewing the template name and version details, including the author.
- Previewing messages for a selected user.
- Cloning, deleting, or archiving templates.
Properties tab
When creating or editing a template, the Properties tab opens by default. Here, you can configure the following details:
- Template name
- Tags and folders for organization
- Campaign behavior properties
- Preview panel
- Adapter settings
- Advanced settings
If you would like more details, you can visit basic template properties.
Content tab
Use the Content tab to design your template. You can define the message content and add personalizations or recommendations as needed.
You can click here for detailed instructions on how to design your cloud app template.
Data tab
The Data tab allows you to add data sources such as recommendations, external fetches, and events to enrich your template’s content.
Please take a look at the data sources guide for more information.
Test Send tab
From the Test Send tab, you can send a test message to one or more recipients to ensure the template works as intended.
Click here for step-by-step instructions on sending test messages.
Comments
0 comments