GDPR Compliance

Blueshift offer's various features to comply with GDPR:

You can use our /forget endpoint for deleting user data and for automatic Suppression. Issuing this call for a user ensures that all personal data related to the user is deleted from the index of customer data that Blueshift maintains for you. Any future data related to the user will also be suppressed. As a result, the data will not make its way to any marketing action in Blueshift.  

 

You can use the following ways to rectify or delete user data

User API: 
You can use the create/update endpoint to update or delete user attributes. To delete a user attribute you can just set the value to null in your API call

CSV upload: 
You can also rectify the data using the user upload functionality. To delete a user attribute, you can leave the value as blank in your csv file. 

 

You can use the segment export functionality in Blueshift to download user data in CSV format. Under the GDPR, EU residents have a right to access their personal data and are entitled to obtain their personal data in a commonly used format, such as a CSV file.

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request