Test the SMS message

Before you use this message template in a campaign, you can test it in the following ways:

💡 Tip: Testing dynamic content

If your SMS template uses dynamic elements that depend on campaign or adapter context (such as link tracking parameters), the preview from the Test Send tab may not reflect the final output. In such cases, use a test send from the journey trigger to evaluate the full message.

Preview template

A SMS message preview is generated for a specific user. 

Select a user for preview

To select a user for preview, click the user selected and search for a user.

  • You can search for a user by their attributes or by a segment they are a member of.
  • Use the arrows to select the previous or next user from the search results.
  • The SMS preview is displayed for the user that you select.

Screenshot 2025-06-04 at 7.53.45 PM.png

Send a test SMS

To test what the text message looks like in real-world use and preview personalized content, you can send a test SMS to one user at a time from the Test Send tab of the SMS Studio. To preview the message for multiple users, repeat the test send process for each number.

To send the test SMS, complete the following steps:

  • Enter the phone number of the user to whom you want to send the test SMS.
    • You can only enter one number per test send.
    • To test with more users, repeat this step. Ensure that the number meets the required specifications.
  • For 'Send using,' select the adapter to use.
  • Click Send. The preview SMS is sent for the selected preview user.

Screenshot 2025-06-04 at 7.54.00 PM.png

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.