Webhooks are powerful ways to trigger an action programmatically in other applications. A Webhook is nothing but an API call made by a system to some other system. Most of the modern SMS service providers supports an API which can be called to trigger an email using their services. Blueshift’s webhook capabilities for SMS allows you to connect such SMS service provider and trigger SMS messages from Blueshift’s campaign journey.

Our integration allows you to send personalized, promotional, as well as transactional SMS to your customer.

Set up integration

To use the SMS service provider of your choice to send messages, simply add your provider's webhook URL to the adapter you create in Blueshift.

To set up integration, complete the following steps:

  1. Sign in to the Blueshift app, and click Apps in the left navigation menu.
  2. Go to All Apps, search for, and select SMS via Webhook.
  3. You can also go to SMS Apps and select SMS via Webhook.
  4. Click Configure to view all the configured adapters.
  5. Click +ADAPTER to add an adapter.
  6. Add a Name for the adapter.  If you have multiple adapters, the adapter name helps you to identify the integration.
  7. Provide the following details for integration:sms_webhook.png


    Field Description
    Webhook URL Specify the webhook URL for the provider.
    Auth Header Specify the authentication header for the provider.
    Auth Token Specify the authentication token for the provider.
  8. Click Save to add the adapter

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