Infobip - SMS

Infobip provides a single interface that you can use to connect to multiple countries and enjoy all the benefits of an industry-leading platform that ensures compliance and value. Integrate Infobip with the Blueshift platform to let us send messages(SMSes) to your customers as a part of a campaign. 

1200px-Infobip.svg.png (1200×1200)

If you use Infobip integrated with Blueshift to send SMSes from a campaign, we can track:

  • SMSes sent from a campaign journey
  • SMSes delivered to a customer
  • SMSes not delivered to a customer
    (this can happen in-cases such as: your customer's phone is switched off or it's out of network coverage area)
  • Links clicked in an SMS

Setup integration

Perform the following steps to integrate Infobip with Blueshift:

  1. On the Blueshift app, navigate to the Setup channels page.
    the_setup-channels_button.png
  2. On the Setup Channels page, choose Infobip on the left panel, click +ADD ADAPTER and provide the following information on the Inforbip adapter page:
    Infobip.png

    Alias name The identifier of the integration.
    Base URL The Infobip API URL.
    API Key API Key of your Infobip account. You can get your API key on this page of the Infobip portal
    api_infobip.png
    Sender ID Specify the alias that identifies the sender. Infobip sends SMSes using this alias. This can either be an alphanumeric value that contains 3-11 characters, or a numeric value that contains 14 characters. 

    This is a mandatory field.
    Phone number Specify the phone number that we should use to receive messages from a customer.

    This field is optional. 
    Subscribe keywords Specify keywords that a user responds with, to start receiving SMSes that we send. 
    Unsubscribe keywords Specify keywords that a user responds with, to stop receiving SMSes that we send. 
  3. Save your configuration.  
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