Archiving & unarchiving campaigns

Viewing campaigns by status

  • Navigate to the Campaigns index page.
  • Use the Active/Archived status filter at the top of the page:
    • Select Active to view unarchived campaigns.
    • Select Archived to see campaigns that have already been archived.
    • Select Any Archived Status to display archived and unarchived campaigns in one list.

Campaigns-Status-Index-Page.png

Archiving campaigns

Archiving an individual campaign

  • Set the Active status filter to view campaigns that can be archived.
  • Find the campaign you want to archive in the list.
  • Click the Actions menu (three dots icon) next to the campaign name.
  • Select Archive from the dropdown menu and confirm the action.

Archive-solo.png

Archiving multiple campaigns

  • Use the Active status filter to display campaigns that are available for archiving.
  • Check the boxes next to the campaigns you want to archive.
  • A Bulk Actions menu will appear at the bottom of the page.
  • Click Archive and confirm the action to archive all selected campaigns.

Unarchiving campaigns

Unarchiving an individual campaign

  • Set the Archived status filter to view campaigns that can be unarchived.
  • Find the campaign you want to unarchive in the list.
  • Click the Actions menu (three dots icon) next to the campaign name.
  • Select Unarchive from the dropdown menu and confirm the action.

Unarchiving multiple campaigns

  • Use the Archived status filter to display campaigns that can be unarchived.
  • Check the boxes next to the campaigns you want to unarchive.
  • A Bulk Actions menu will appear at the bottom of the page.
  • Click Unarchive and confirm the action to restore all selected campaigns.

Bulk-archive-unarchive.png

Using APIs for archiving and unarchiving

You can also manage campaign archiving and unarchiving through APIs:

Edge cases for archiving and unarchiving campaigns

  • Launched campaigns cannot be archived: Ensure the campaigns are paused before attempting to archive them. Campaigns in a launched state are not eligible for archiving.
  • Paused campaigns become completed when archived: Archiving a paused campaign changes its status to completed. When unarchived, it will remain in the completed state and cannot be launched again.
  • Dependency issues during unarchiving: Ensure all linked templates, segments, or other entities are unarchived before unarchiving a campaign. Archived or unavailable dependencies will block the unarchival process.
  • Bulk archive/unarchive limit: You can archive or unarchive up to 100 campaigns (UUIDs) in a single request through both the UI and API.

On the campaign details page, you can locate the campaign's UUID directly within the URL in your browser's address bar. In the screenshot, the UUID is highlighted for reference.

Campaign-UUID-from-URL.png

You can also retrieve a list of campaign UUIDs using the List Campaigns API.

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