Event import tasks and status

Navigating to the index page

• Go to Customer data -> Events in the left navigation menu.
• On the Events page, click the Import events dropdown in the top-right corner and select View imports.

Index page details

The page lists all event import tasks along with the following details:

• File name: Name of the import task.
• Import status: Displays the current state of the task (e.g., Draft, Launched, Completed).
• Event name: Associated event (e.g., purchase, add_to_cart).
• Updated at: Latest modification timestamp.
• Update method: Data source used for the import (e.g., Snowflake, BigQuery).
• Total records: Number of records in the import
• Processed records: Successfully processed records in the import.
• Errored records: Number of records that failed to process in the import.
• Repeats: Execution frequency (e.g., Daily, Weekly).
• Author: Creator of the import task.

Import task status

Each task has a status identifying its current state:

• Draft: The task is saved but not launched. It remains inactive.
• Launched: Active state for running or recurring tasks.
• Paused: The task is paused and inactive.
• Completed: The task has finished processing all data and reached its end state.

Kebab (three-dots) menu options

The following menu options are applicable based on the status of the import:

• View: Opens detailed task information.
• Edit import task: Modify the configuration of the task.
• Download file: Retrieve the original file.
• Download error report: Get a report of any errors encountered during processing.
• Pause: Temporarily stop an active task.
• Remove: Permanently delete the task.

Viewing task details

• Click the task or select View (from the kebab menu) on the index page to open the import task details page.

• The task details can be viewed on the top left corner of the screen and they include the following:
  • Status: Current state of the task.
  • Rows processed: Number of successfully processed rows.
  • Last fetch status: Outcome of the latest data fetch, which can be:
    • Fetching: Data is being retrieved.
    • Fetched: Data has been successfully retrieved.
    • Failed: Data retrieval was unsuccessful.
  • Fetch start/end time: Start and end timestamps of the last data fetch operation.
  • Update frequency: Recurrence frequency of the task.
  • Last updated time: Most recent task modification timestamp.
  • Attribute mapping: Shows the mapping between source columns and event attributes (e.g., EMAIL → email, REVENUE → revenue).

The email upload summary lists the email addresses that would receive task updates and error notifications.

Execution history

The table at the bottom of the task details page lists all files processed for recurring tasks with the following columns:

• File name: Name of the processed file.
• Last updated: Timestamp of the previous processing attempt.
• Status: Current processing state.
  • Processing: Data is being processed.
  • Processed: Data has been successfully processed.
  • Failed: Data processing failed.
• Total records: Number of rows in the file.
• Processed records: Successfully processed rows.
• Errored records: Rows with errors during processing.

Note: Even if errors occur during processing, the status will still appear processed. Check the errored records column for details.

Useful resources

• Import Events
• Troubleshooting Event Imports