To view information about the customer data import tasks, go to Customer Data > Profiles in the left navigation. Click +CUSTOMERS > View Uploads.
On the index page for Customer imports, the status for each task is shown with an overall status that identifies which state the task is in. A task can be in one of the following four statuses:
| Status | Description |
| Draft | The task is saved along with the configuration but not launched as yet. This is an inactive state. |
| Launched | The task is active. If it is a recurring task, the task remains in this state for the entire duration of its lifetime. |
| Paused | The task has been paused. This is an inactive state which occurs only when a task is paused by the user. |
| Completed | The task has completed its life cycle. This is an inactive state and is reached only when a recurring task reaches its end time or when processing is completed for a one time task. |
Task details
When you click an individual task, the Import task details page opens. You can view more details about the status for each time a recurring task runs.
The details page shows the following information about the task:
- Last Fetch Status - Shows the status for the last run of fetching of data from Snowflake into Blueshift. The status can be Fetching, Fetched, or Failed.
- Fetch Start time - Shows the start time for the last run of fetching of data from Snowflake into Blueshift
- Fetch end time - Shows the end time for the last run of fetching of data from Snowflake into Blueshift
The table provides details on the data that was processed when the task ran.
- The status can be Processing, Processed, or Failed.
- Information about Total records, Processed records, and Errored records is also shown.
- You can Download the data that was processed in CSV format and also Download Error File to understand why a particular record resulted in an error.
Note: If there are errors in processing the fetched data, the status is still set as ‘Processed’.
For more information about errors, see Troubleshooting customer import errors.
Other import task actions
- Click the drop down in the actions menu and click on the corresponding action in the dropdown to View, Download, or Remove a task.
- You can Pause a recurring import task.
- When you click a task to view the details, you can edit import task:
- For recurring import tasks, you must first pause the task before you can edit the configuration.
- You can only edit import tasks if the update method is Snowflake.
Validate Import
You can validate your import by going to Customer Data > Profiles in the left navigation and searching for users that you have imported or updated.
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