This update adds support for creating and updating shared assets from chat, improves how the agent handles large dataset queries, enables Account Admins to update account instructions from chat, and improves email template creation by using patterns from existing emails.
Shared asset support
Launchpad now supports creating and updating shared assets directly from chat.
- Create shared assets from chat. Ask the agent to create a reusable audience segment, email template, or content block and save it for reuse across campaigns.
- Update existing shared assets. Use @mention to reference a shared asset and ask the agent to update its definition, content, or configuration without leaving chat.
To create a shared asset, describe what you need and ask the agent to save it. To update one, @mention it and specify the changes.
Improved handling for large dataset queries
The agent now handles queries that require granular details from large datasets more reliably.
- Extract details at scale. Retrieve specific attributes, such as template names, subject lines, or send times, across hundreds of campaigns in a single query.
- Automatic pagination for more complete results. The agent paginates through the full result set internally so responses reflect the complete data rather than a partial sample. If the dataset exceeds the agent’s context limit, it asks you to narrow the query.
- Supports a wide range of lookup tasks. Use this for queries that drill into individual records, such as pulling the template and audience for every campaign in a date range or retrieving send-level metrics across a large batch.
To use this, ask for the details you need across a set of records.
For example: “List the template name and subject line for all email campaigns sent in Q1 2026.”
Update account instructions from chat
Account instructions can now be updated directly from Launchpad chat, without navigating to Settings.
- Edit instructions from chat. If the agent is missing context or needs updated guidance, instruct it to update the account instructions during the conversation.
- Changes apply immediately. Updates take effect instantly and apply to all subsequent conversations for the account.
To update account instructions, tell the agent what to add, change, or remove.
For example: “Update the account instructions to use ‘Loyalty Members’ instead of ‘Subscribers’ when referring to opted-in users.”
Note
Only Account Admins can update account instructions.
Improved email template creation
The agent now analyzes existing emails before generating new templates, producing output that is more consistent with existing email patterns and may require fewer edits.
- Pattern-aware template generation. The agent reviews existing emails to identify recurring layout structures, section ordering, CTA placement, and design conventions.
- Personalization consistency. Generated templates reflect the personalization approaches already in use, including dynamic field placement, conditional content blocks, and tone.
- More usable output. Because the generated template is grounded in existing email history, it aligns more closely with current standards and may require less manual adjustment.
To use this, ask the agent to create an email template and specify the type.
For example: “Create a promotional email template for a flash sale.”
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