Before you use this message template in a campaign, you can test it in the following ways:

Preview template

An in-app message preview is generated for a specific user. 

Select user for preview

To select a user for preview, go to the Recommendations tab and enter the email address of the user in the Recommendations for field. 


Send a test message

To test what the text message looks like on a mobile device and to preview the personalized content, you can send a test message to multiple users by clicking Test Send in the In-app Studio.

To send the test in-app message, complete the following steps:

  1. Click Test Send.
  2. For Select Search By, select the type of IDs that you want to use to identify the users to whom the message is to be sent. You can specify either Email addresses, Customer IDs, Phone Numbers, or Device IDs.
  3. Add the IDs of the users to whom the message is to be sent.
  4. In the Personalize for field, specify the email address of the user for whom the preview is to be generated. 
  5. Select the App that is to be used to send the message.
  6. Click Send Test In-App Message


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