Test cloud app message

Before using this message template in a campaign, test it using the following options:

• Preview the template for different users
• Send a test message

Preview template

Generate a preview of the cloud app message for a specific user to see how the content will appear.

Select user for preview

To preview the template for a specific user:

• Click on the selected user field and search for a user by their attributes or the segment they belong to.
• Use the navigation arrows to view the previous or next user in the search results.
• The message preview updates dynamically for the user you select.

Send a test message

Send a test message to multiple users from the Test Send tab in the Cloud App Studio to see how the message will look and preview personalized content.

Follow these steps to send a test message:

1. Select the identifier to identify the user. For more details on identifiers, visit the 360-degree user view user guide.
2. Add the required user information based on the selected identifier:
   • If you select Email Address, provide the user’s email.
   • If you select Phone Number, provide the user’s phone number.
3. Click Send to dispatch the test message.